Part 1 · FDBK

    Workspace dashboard

    Your home base. Each label gets its own workspace, and the Dashboard shows only that label's campaigns, uploads and releases.

    1. 1

      Create a new workspace

      Open the workspace switcher at the top left and choose New workspace. Workspaces are free and unlimited on every plan, so open one for every label or imprint you run.

    2. 2

      Switch between labels

      The switcher lists every label you belong to. Pick one to open its Dashboard, or choose All workspaces to see every label together in one view.

    3. 3

      Read the health metrics

      The top cards show active campaigns, feedback this week, releases in progress and your contact count. Active campaigns lists each live promo with opens, downloads, support score and days left.

    4. 4

      Follow the release pipeline

      Every release moves through the same pipeline: upload tracks, create a release with a date, build a campaign, send the promo, then track post-release performance. The Release pipeline timeline shows each dated release (solid lime bar) and each promo-only campaign (dashed outline) with its promo window, on a weekly, monthly or quarterly view. Click any bar to open it. Latest uploads lists the newest tracks with BPM and key.

    Workspace Dashboard with the switcher open.12344
    Workspace Dashboard with the switcher open.

    Part 2 · FDBK

    Workspace settings

    Settings apply to the selected label only. Switch workspace to edit another label.

    1. 1

      Label profile

      Label name, the Replies go to address (a real inbox you read) and the mailing address. The postal address is required in every promo email footer by anti-spam law.

    2. 2

      Brand kit

      Upload a light and a dark logo, set your accent colour, catalogue prefix and brand font. These are applied to every promo page, email and report graphic.

    3. 3

      Team members

      Invite teammates by email and choose Admin or Member. Admins send campaigns and manage members; members can build releases and campaigns.

    4. 4

      Mailing lists

      Import contacts with Import CSV, add single contacts, tag them and organise them into lists. Use Export to download, search and filter by status or tag, and open any row to edit a contact.

    Tip: Settings save automatically. Look for Changes save automatically at the bottom of each panel.

    Workspace settings. Each section opens from the menu on the left.1234
    Workspace settings. Each section opens from the menu on the left.

    Part 3 · FDBK

    Catalogue and upload

    Every track you upload lives in the catalogue, ready to be added to releases and campaigns.

    1. 1

      Upload tracks

      Click Upload tracks and drop WAV, AIFF, FLAC or high-res MP3 files. A streaming MP3 preview is created automatically. Large files upload one at a time with automatic retries.

    2. 2

      Fill in the details

      Add title, artist, BPM, key, ISRC and genre. When you upload more than one track, a single Genre for all files picker appears to save time.

    3. 3

      Set the 60-second snippet

      Open a track's edit window and drag the range on the waveform to choose the 60 seconds DJs and Smart Link visitors hear first. Press play to audition it.

    4. 4

      Complete or Create a release

      When the upload finishes, choose Complete to return to the catalogue, or Create a release to turn the new tracks into a release and open its wizard straight away.

    Catalogue with waveform players, BPM, key and release tags.123
    Catalogue with waveform players, BPM, key and release tags.
    Track editor with details and the 60-second snippet picker.23
    Track editor with details and the 60-second snippet picker.
    Upload finished: choose Complete or Create a release.124
    Upload finished: choose Complete or Create a release.

    Part 4 · FDBK

    Releases and release assets

    A release groups tracks with artwork, dates and everything you need to promote it.

    1. 1

      Identity and tracks

      Set title, artists, catalogue number, release date and cover art. In Audio and Tracks, add tracks from the catalogue and drag them into order.

    2. 2

      Press release generator

      In Assets, press Generate to write pre-release and post-release text. Post-release copy includes your top Beatport chart position and Spotify playlists when available. Insert promo supporters into PR adds your supporter list.

    3. 3

      Social graphics

      Create Coming soon and Out now visuals in your brand style, plus quote graphics from DJ feedback.

    4. 4

      Smart Link editor and public page

      Add Spotify, Beatport and Apple Music links, reorder buttons and choose a custom address. Everything saves automatically. Use Preview to open the public page visitors see: release artwork, track list and your platform buttons. Audio starts at the saved snippet and stops after the 60-second preview. Share this public address with fans, not the private artist-assets link.

    5. 5

      Share with the artist

      Share Artist's view and download link gives the artist artwork, graphics and press texts without an account. Never tracks or pre-masters. You can revoke the link any time.

    6. 6

      Download all

      Download every asset as one ZIP for your own archive or distributor.

    Release wizard: Identity, Audio and Tracks, Assets, Smart Link and Review.1234
    Release wizard: Identity, Audio and Tracks, Assets, Smart Link and Review.
    Create social graphics: Coming soon and Out now in your Brand Kit style.3
    Create social graphics: Coming soon and Out now in your Brand Kit style.
    Animated video with a track snippet and live waveform.3
    Animated video with a track snippet and live waveform.
    Smart Link tab: auto-fill and every platform link, saved automatically.4
    Smart Link tab: auto-fill and every platform link, saved automatically.
    Your public release page address, with copy, preview and custom address.4
    Your public release page address, with copy, preview and custom address.
    The public Smart Link page visitors open from the release editor's Preview button.4
    The public Smart Link page visitors open from the release editor's Preview button.

    Part 5 · FDBK

    Campaign wizard

    Four steps take a release from draft to DJ inboxes. Every step saves automatically.

    1. 1

      Setup

      Release title, artists, catalogue number, release date and the availability window (when downloads close). If a campaign is already live, a lime warning reminds you that changes show on the promo page immediately.

    2. 2

      Compose

      Write the subject and Email body text. Insert {{Hi, Dj name}} to greet each DJ personally and {{artist_release}} for Artist - Release title. Press Auto text generator to draft the email. Set Sender name and Replies go to side by side.

    3. 3

      Send test email

      Preview and send yourself a test. Placeholders show as Hi [DJ name will go here], so you can see exactly where the name will appear.

    4. 4

      Recipients

      Pick your own lists and, optionally, the curated FDBK List. FDBK List DJs are matched by genre and taste (strong match 90+, positive match 80+). Use Choose DJs to hand-pick. If a contact is on both, the FDBK List entry is used. Anyone who opted out of your label is excluded.

    5. 5

      Review and send

      Check the summary, deliverability and the Ready to send checklist, then send now or schedule. Download archives are prepared in the background so the first DJ never waits.

    Campaign editor with the four steps across the top.1122345
    Campaign editor with the four steps across the top.
    Recipients with taste match and Choose DJs.4
    Recipients with taste match and Choose DJs.
    Review and send: summary, checklist, test and schedule.53
    Review and send: summary, checklist, test and schedule.

    Part 6 · FDBK

    Campaign report

    Live results for every promo, updated as DJs listen and respond.

    1. 1

      Headline KPIs

      Live support score from 0 to 100, number of supporters, favourite track share and download formats.

    2. 2

      Playability score

      Each DJ scores the release from 0 to 100. Supporter means 70 to 89, Top supporter means 90 and above. Not for me never counts as support.

    3. 3

      Supporter lists

      Expand the list and use Copy all supporters to paste names straight into a social post. Create quote graphic turns any comment into a branded image.

    4. 4

      Funnel and follow up

      Sent, delivered, opened, played, downloaded and feedback. Auto reminders go to non-openers after 7 and 14 days. Send to more contacts adds new recipients, including the FDBK List.

    5. 5

      Activity log

      A collapsible timeline of every open, play, download and feedback. Click to open it, filter by event type.

    6. 6

      PDF and artist access

      Download a branded black PDF with your label name. Give artist access shares the full report with the artist.

    7. 7

      Post-release performance

      From the release date, Songstats tracks Beatport charts and Spotify playlists. Tracking lasts 4 weeks on the free first campaign, 12 on Boutique, 16 on Label Group and 24 on Enterprise.

    Campaign report: score, supporters, charts and promo feedback.1233455
    Campaign report: score, supporters, charts and promo feedback.

    Part 7 · FDBK

    Demo inbox

    Receive demos from producers through your own submission link.

    1. 1

      Submission link

      Copy your link and put it in your bio, website or socials. Every demo lands in Demo Box.

    2. 2

      Listen and respond

      Play each demo, read the producer's note and mark Love it, Maybe or Not for me. Download when you want to keep it.

    3. 3

      Auto emails

      In Workspace settings, Demo auto-replies, write a reply for each choice. Switch Send automatically on to reply instantly, or leave it off to review first. Use {artist_name} and {track_title} to personalise.

    Demo Box with submission link and demo players.12
    Demo Box with submission link and demo players.
    Workspace settings, Demo auto-replies.3
    Workspace settings, Demo auto-replies.

    Part 8 · FLTRBOX

    FLTRBOX promo page

    What a DJ sees when they open a promo. Every link is private to one recipient.

    1. 1

      Private link

      Each DJ gets a unique, revocable link. Audio streams through short-lived signed links and masters stay encrypted in private storage.

    2. 2

      Listen

      Tracks start at the snippet set by the label. DJs can seek and switch tracks freely.

    3. 3

      Playability score

      The fader is mandatory: How likely are you to play this in a set or radio show? from 0 to 100.

    4. 4

      Written feedback

      A short comment is required. Quick chips like Banger or Peak time weapon help.

    5. 5

      Unlocked downloads

      After feedback, DJs download WAV, AIFF or MP3 with full tags and artwork, or Download all (ZIP), until the window closes.

    The full promo page a DJ sees.12345
    The full promo page a DJ sees.

    Part 10 · FDBK

    Wallet, credits and billing

    Workspaces are free. You only pay for campaigns.

    1. 1

      How credits work

      One campaign uses one credit. Credits and storage are shared across every workspace in your account.

    2. 2

      Credit packs

      Buy 1, 5, 10 or 25 credits instead of a plan. Bigger packs cost less per credit and add more storage. Purchased credits never expire.

    3. 3

      Plans

      Boutique, Label Group and Enterprise add monthly credits. Every feature works on every plan, including the free first campaign.

    4. 4

      Billing

      See your current plan and usage, upgrade, manage or cancel.

    Wallet with credit balance and credit packs.123
    Wallet with credit balance and credit packs.

    Part 11 · Both

    Account settings

    Personal settings for you, the same for every workspace.

    1. 1

      My profile

      Photo, first name and surname.

    2. 2

      Password and email

      Change your login email (confirmed from the new inbox) and set or update your password.

    3. 3

      Two-factor authentication

      Press Set up 2FA and scan the code with an authenticator app. After that you'll need a code at every sign-in.

    Account settings with the menu on the left.1233
    Account settings with the menu on the left.

    Still stuck? Ask us in the Help center.